As Director of Partner Enablement and Service Operations at Puppet Labs, Tami is responsible for building and managing its partner service delivery programs, such as the Puppet Labs Service Delivery Partner and Authorized Training Partner programs. She helps ensure the quality of services provided to Puppet Labs’ customers through enablement and certification of its service partners. Tami has over 15 years experience working with partners and managing services delivery teams within software companies. Prior to Puppet Labs, she held a variety of services management roles at Jama Software, Webtrends, and NetIQ.